Protecting your private information is our priority. This Statement of Privacy applies to the http://www.citiwizz.com, http://citiwizz.co.uk and CITIWIZZ LTD, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to CITIWizz include http://www.citiwizz.com and CITIWIZZ LTD. The CITIWizz website is a Courier delivery service. By using the CITIWizz website, you consent to the data practices described in this statement.

Collection of your Personal Information

CITIWizz may collect personally identifiable information, such as your name, address, contact information. If you use CITIWizz’s products and services, we collect address, phone number, amount purchased, purchase details and email address. This information is used to complete the purchase of courier delivery services you buy from CITIWizz and is also used in the delivery process of the products and services you purchase and which we provide. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by CITIWizz. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CITIWizz website.

Use of your Personal Information

CITIWizz collects and uses your personal information to operate its website(s) and deliver the services you have requested.

CITIWizz may also use your personally identifiable information to inform you of other products or services available from CITIWizz and its affiliates. CITIWizz may also contact you via surveys to conduct research about your opinion of current services. CITIWizz does not sell, rent or lease its customer lists to third parties.

CITIWizz may share data with trusted partners to help perform statistical analysis, send you email to provide you with customer support. All such third parties are prohibited from using your personal information except to provide these services to CITIWizz, and they are required to maintain the confidentiality of your information.

CITIWizz may keep track of the websites and pages our users visit within CITIWizz, in order to determine which CITIWizz services are the most popular. This data is used to deliver customised content and advertising within CITIWizz to customers whose behaviour indicates that they are interested in a particular product, service or subject area.

CITIWizz will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CITIWizz or the site; (b) protect and defend the rights or property of CITIWizz; and, (c) act under exigent circumstances to protect the personal safety of users of CITIWizz, or the public.

Use of Cookies

The CITIWizz website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CITIWizz services or websites you visit.

Security of your Personal Information

Your personal information is extremely important to us. CITIWizz secures your personal information from unauthorised access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Although we endeavour to ensure customers information is protected, it is not possible to completely eliminate security risks associated with personal information.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from CITIWizz by contacting us at support@citiwizz.com .

Amendments to this Statement

CITIWizz will occasionally update this Statement of Privacy to reflect company and customer feedback. CITIWizz encourages you to periodically review this Statement to be informed of how CITIWizz is protecting your information.

Contact Information

CITIWizz welcomes your questions or comments regarding this Statement of Privacy. If you believe that CITIWizz has not adhered to this Statement, please contact Support on support@citiwizz.com .